E Signature not showing up in Firefox

  • lrobinson
    Asked on March 10, 2015 at 7:12 PM

    If using firefox, an applicant reported that he cannot see the electronic signature box, and that the thank you page is distorted.  does the electronic signature only work on safari and chrome?  if so, i need to add that to my directions.

     

  • Sean
    Replied on March 10, 2015 at 8:37 PM

    I checked your form in Firefox and the E Signature widgets were showing up just fine.

    E Signature not showing up in Firefox Image 1 Screenshot 20

    Can you say which version of Firefox he was using and the operating system that he was running? Perhaps we can do further investigation when this information is provided.


    Cheers!

  • whatsintheboxparties
    Replied on March 10, 2015 at 8:39 PM
  • Ashwin JotForm Support
    Replied on March 11, 2015 at 3:27 AM

    Hello whatsintheboxparties,

    We have received an empty response form you. If you have replied from your email, please click on the following URL to reply again:  http://www.jotform.com/answers/530781 

    Thank you!