E Signature not showing up in Firefox

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    Asked on March 10, 2015 at 07:12 PM

    If using firefox, an applicant reported that he cannot see the electronic signature box, and that the thank you page is distorted.  does the electronic signature only work on safari and chrome?  if so, i need to add that to my directions.


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    Answered on March 10, 2015 at 08:37 PM

    I checked your form in Firefox and the E Signature widgets were showing up just fine.

    Can you say which version of Firefox he was using and the operating system that he was running? Perhaps we can do further investigation when this information is provided.


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    Answered on March 10, 2015 at 08:39 PM
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    Answered on March 11, 2015 at 03:27 AM

    Hello whatsintheboxparties,

    We have received an empty response form you. If you have replied from your email, please click on the following URL to reply again:  http://www.jotform.com/answers/530781 

    Thank you!