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  • Profile Image

    Difficulty in form submission to email.

    Asked by adhdclinic on March 11, 2015 at 10:36 AM

    I have 2 forms one and child rating scale and the other an adult rating scale. Each (i thought) were created the same, however where as the child rating scales submits in a Jot Form format when it comes in by email, the adult form comes in as content in an email and it difficult to read. I have looked over everything I can think of and can find the difference. Can you help?

     

    http://www.jotform.com//?formID=33215207435143

    Child Scale ( The one we prefer)

     

     

    http://www.jotform.com//?formID=33215671456151

    Adult Scales ( hard to read)

    Page URL:
    https://adhdclinicsa.com/index.php?option=com_content&amp;view=article<br/>&amp;id=26&amp;Itemid=147

    email in JotForm format content find
  • Profile Image

    Answered by Shadae on March 11, 2015 at 11:50 AM

    Hi adhdclinic,

    After reviewing your forms, I am seeing that you have the default email notification set for your Child scale form.

    If you would like the same layout for your Adult Scale form, you should delete the current notification and create a new one.

    This will create the default notifications on your form.

    I hope this helps, please inform us if you need further assistance.

    Thank you.

  • Profile Image

    Answered by Cheryl Cantilli  on March 11, 2015 at 12:01 PM

    Can you give me further instructions to do that?

  • Profile Image

    Answered by adhdclinic on March 11, 2015 at 12:20 PM

    This is how the adult email comes through:

     

    Question                       Answer                       

    Today's date:                October 19 1996                      

    Doctor:             John C. Burnside                     

    Patient's name:             ssdf sdfsd                  

    1. Physical restlessness.                       Just a little                  

    2. Mental restlessness.              Just a little                  

    3. Easily distracted.                   Just a little                  

    4. Impatient.                  Just a little                  

    5. "Hot" or explosive temper.                 Just a little                  

    6. Unpredictable behavior.                     Just a little                  

    7. Difficulty completing tasks.                Just a little                  

    8. Shifting from one task to another.                  Just a little                  

    9. Difficulty sustaining attention.                        Just a little                  

    10. Impulsive.                Just a little                  

    11. Talks too much.                   Just a little                  

    12. Difficulty doing tasks alone.             Just a little                  

    13. Often interrupts others.                    Just a little                  

    14. Doesn't appear to listen to others.                Just a little                  

    15. Loses a lot of things.                       Just a little                  

    16. Forgets to do things.                       Just a little                  

    17. Engages in physically daring activities.                     Just a little                  

    18. Always on the go as if driven by a motor.                 Just a little                  

     

    The child scale comes through like this

     

     
     

    jotform.com

     

     

     

    Question

    Answer

    Today's date:

    September 19 1997

    Doctor:

    John C. Burnside

    Child's name:

    asdsad asdas

    Child's age:

    asd

    Child's birthdate:

    October 20 1996

    Grade:

    sa

    Completed by:

    asd asd

    Relationship to child:

    asd

    1. Often fidgets or squirms in seat.

    Not at all

    2. Has difficulty remaining seated.

    Not at all

    3. Is easily distracted.

    Not at all

    4. Has difficulty waiting turn in groups.

    Not at all

    5. Often blurts out answers to questions.

    Not at all

    6. Has difficulty following instructions.

    Not at all

    7. Is often forgetful.

    Not at all

    8. Has difficulty organizing tasks.

    Not at all

    9. Is "on the go" or acts if "driven by a motor".

    Not at all

    10. Has difficulty sustaining attention to tasks.

    Not at all

    11. Often shifts from one uncompleted activity to another.

    Not at all

    12. Has difficulty playing quietly.

    Not at all

    13. Often talks excessively.

    Not at all

    14. Often interrupts or intrudes.

    Not at all

    15. Often does not seem to listen.

    Not at all

    16. Often loses things necessary for tasks.

    Not at all

    17. Makes careless mistakes in schoolwork.

    Not at all

    18. Often engages in physically dangerous activities (impulsively).

    Not at all

     
         

     

  • Profile Image

    Answered by Shadae on March 11, 2015 at 12:27 PM

    Please go to your form and select email and select to delete the email notification:

    Once that is deleted, you would select to "Add New Email". You would the select to create a notifier. That would create a new default email notification.

    Please inform us if you need further assistance.

  • Profile Image

    Answered by adhdclinic on March 11, 2015 at 12:36 PM

    That did not work

  • Profile Image

    Answered by adhdclinic on March 11, 2015 at 12:38 PM

    Ok I think it is working now. I had to unlock the data field?

  • Profile Image
    JotForm Support

    Answered by david on March 11, 2015 at 01:04 PM

    If you had enabled "Hide empty fields on Emails", it may have locked the data table for your notification:

    http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    Making changes to that notification would then require you to unlock the data table.  If you have any questions about anything else, let us know and we will be happy to help.