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betterlistenAsked on March 11, 2015 at 10:46 AM
Hi there,
For some reason the last submission that was forwarded to me was on 12/4/14
How come they stopped, need them to start sending again.
How do i fix this?
This is not good
Username is
Betterlisten
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Welvin Support Team LeadReplied on March 11, 2015 at 11:52 AM
Hi,
I see nothing wrong in your email configuration and forms emails are successfully delivered based on our server logs. You can check the logs in your account history section:
http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
The emails are probably filtered as spam so kindly check your spam folder. If nothing is there, then whitelisting us should help you fix it:
http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Thank you and let us know if you need further assistance about this matter.