What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    CAN'T LOG IN!!!

    Asked by Darrick Long  on March 11, 2015 at 12:10 PM

    I have requested my login info to be sent to email but it has not come!

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    JotForm Support

    Answered by david on March 11, 2015 at 12:37 PM


    I checked our mail logs and the password reset has been sent to your address "dlong@alasu.edu" a few times already today.  I would check to make sure the reset emails are not being filtered to your spam/junk folder.  They do appear to be sent and completed.  If they are not in your spam inbox, let us know and we will be happy to see what else we can do.