My form won't send email notifications

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    ccccadmin
    Asked on March 11, 2015 at 12:13 PM

    After the form is filled out, I need it to send notification to a third party, it's not doing so.

    http://www.jotform.com//?formID=50324212985149

     

  • Profile Image
    Welvin
    Answered on March 11, 2015 at 12:55 PM

    Hi,

    You have two email notifier for the given form. Which one is not working? Or is that both? You are using Gmail Address for the second notifier and we don't have any known issues with users who are using Gmail.

    Note that "Test Email" button in the settings will only send an email to your account default email address. If you want to test out the Gmail address, you have to preview the form and submit an entry.

    Thanks