What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to edit form email alert template

    Asked by rsvpfree on March 11, 2015 at 02:40 PM

    I cannot understand from this article how (or if) I can construct a Custom Notification email, selecting which fields shall appear, and in what order.

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    JotForm Support

    Answered by Mike on March 11, 2015 at 03:48 PM

    Yes, you can edit the email notification template. Field {tags} can be added from the right hand menu.

    Here is a quick example:

    Note, that you can also switch the email notification template to use HTML/Plain text format.

    If you need any further assistance on this, please let us know.

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    Answered by rsvpfree on March 12, 2015 at 07:07 AM

    (1) Can I add text to the email that isn't on the form? If Yes, how.

    (2) Can I replace the Jotform logo with my own one? Is Yes, how.

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    JotForm Support

    Answered by ashwin_d on March 12, 2015 at 10:31 AM

    Hello rsvpfree,

    Yes it is possible to add your own block of text and also change the JotForm logo as well. Please check the screenshot below on how to change the logo and add texts:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!