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    Upload links are not resolving.

    Asked by Swoodruff2002 on March 11, 2015 at 03:28 PM

    We have forms integrated with InfusionSoft.  We collect file uploads and understand that file names with spaves may not resolve.  When we copy past the links into a browser, we are getting errors.  Please see attached screen shots.





    Steve Woodruff

    818 455 7452

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    Answered by Shadae on March 11, 2015 at 04:39 PM

    Hi Steve,

    To confirm when you get the link for your files in InfusionSoft, file names with spaces are sent as a broken link?

    Are you experiencing this issue when you receive your submissions email or only when accessed through your InfusionSoft?

    We await your response, so that we can look into this further.

    Thank you.