What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload links are not resolving.

    Asked by Swoodruff2002 on March 11, 2015 at 03:28 PM

    We have forms integrated with InfusionSoft.  We collect file uploads and understand that file names with spaves may not resolve.  When we copy past the links into a browser, we are getting errors.  Please see attached screen shots.

    Thanks,

    http://screencast.com/t/dkFsxgesK3sg

    http://screencast.com/t/pb2zjl8U

     

    Steve Woodruff

    818 455 7452

    Screenshot
    uploads integrated thanks attached
  • Profile Image

    Answered by Shadae on March 11, 2015 at 04:39 PM

    Hi Steve,

    To confirm when you get the link for your files in InfusionSoft, file names with spaces are sent as a broken link?

    Are you experiencing this issue when you receive your submissions email or only when accessed through your InfusionSoft?

    We await your response, so that we can look into this further.

    Thank you.