Upload links are not resolving.

  • Profile Image
    Swoodruff2002
    Asked on March 11, 2015 at 03:28 PM

    We have forms integrated with InfusionSoft.  We collect file uploads and understand that file names with spaves may not resolve.  When we copy past the links into a browser, we are getting errors.  Please see attached screen shots.

    Thanks,

    http://screencast.com/t/dkFsxgesK3sg

    http://screencast.com/t/pb2zjl8U

     

    Steve Woodruff

    818 455 7452

  • Profile Image
    Shadae
    Answered on March 11, 2015 at 04:39 PM

    Hi Steve,

    To confirm when you get the link for your files in InfusionSoft, file names with spaces are sent as a broken link?

    Are you experiencing this issue when you receive your submissions email or only when accessed through your InfusionSoft?

    We await your response, so that we can look into this further.

    Thank you.