What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Some people are having problems submitting my forms. Please help.

    Asked by alanbam on March 11, 2015 at 03:47 PM

    I've had several people tell me they cannot submit my forms.  They seem to have older versions of web browsers.  How can I address this?  There are 3 forms on the site.  One for appraisals, one for ordering my book, one for donations.  Thank you.  Alan Bamberger

    Page URL:

  • Profile Image

    Answered by Shadae on March 11, 2015 at 05:05 PM

    Hi Alan,

    I do apologize for the issue that you are experiencing with having your forms submitted.

    I was able to replicate the issue when trying to submit your form when PayPal is selected. This appears to be caused due to a conflict on your webpage.

    Please attempt to embed your form using the iFrame embed code

    I hope this helps, please inform us if you need further assistance.

    Thank you.