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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can people submit more than one time on my form?

    Asked by Sinkos on March 12, 2015 at 01:27 AM

    Hello,

     

    I had a client try to submit a 2nd time on the form but could not. Is there a way to change it to allow a certain number of submissions? or does it clear after a day so they can submit again? Form in question is here http://www.thetravelingsoldiers.com/membership-sign-up.html she had issues with pay pal and got it straight but it wouldnt let her submit the form again, said she already submitted... 

     

    Thanks

    Page URL:
    http://www.thetravelingsoldiers.com/membership-sign-up.html

    Than Submissions www thanks hello
  • Profile Image

    Answered by raul on March 12, 2015 at 09:18 AM

    You've enabled unique submissions in your form and this is why it cannot be submitted again by the same person.

    You can disable this feature temporarily to allow your user to submit the form again and then enable it again.

    If you need further assistance, please let us know.
    Thanks.