What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If using your basic JotForm, what happens if I get over 100 submisisons? And, is your 1 month calendar month or 30 days?

    Asked by Ivy Leventhal on October 27, 2011 at 05:48 PM
  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 27, 2011 at 05:56 PM

    Hello Ivy,

    Once your account reaches your monthly limit of 100, your forms will be disabled and unavailable for use. It means that your users/visitors will not be able to submit information on it anymore. Users will see the message below if they try to submit on your disabled forms:

    As for your second question, JotForm follow the calendar month for resetting submision counters. Submission counters reset on the first day of each month for all types of users.