Is jot form notifications fixed yet?

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    AidantFire
    Asked on October 27, 2011 at 06:02 PM

    I've seen in the forums that notifications stopped being sent in regards to new submissions earlier this week. When will this be fixed? I'm still having problems. Thanks

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    fxr
    Answered on October 27, 2011 at 06:10 PM

    Aidan, 

    Its not affecting all forms, so its quite difficult for he developers to get a handle on.

    We have to address it on a case by case basis.

    I will escalate your issue to the developers in a few moments.

    But If you could help us out by changing the Sender Name of your notification email from Full Name to JotForm , keeping the sender as noreply@jotform.com and doing a test submission, I would be very grateful. 

     

     

     

     

    Let us knwo if that change makes any difference. Thankyou.

     

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    AidantFire
    Answered on October 31, 2011 at 11:53 AM

    Okay that worked, how long do I have to leave it like that?

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    fxr
    Answered on October 31, 2011 at 05:37 PM

    What is it you want to change? 

    The Sender Name or noreply@jotform.com ?

     

    You *may* be able to change the Sender Name now, please try out a quick test & let us know if it works.

     

    Thanks.