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  • Profile Image

    Selected items in Gift Registry widget not being crossed out

    Asked by hdebeer on March 12, 2015 at 10:35 AM

    Hallo I saw this message I have the same problem it does not cross out the selected items

    the members have only one date to choose and if they choose the date it is greyed out or crossed out as above, I used it last year without any issues

    http://www.jotform.com/?formID=41143335606548

    Please advise

  • Profile Image
    JotForm Support

    Answered by Welvin on March 12, 2015 at 10:57 AM

    Hi,

    I'm sure that is because you did not put a limit to the items. You currently have no count settings for each item. Normally, you have to put {1} to limit it to one selection only and {unlimited} for unlimited count after the option. This is your current settings:

    Kindly check and re-configure the widget and add the count settings to fix that.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on March 12, 2015 at 11:00 AM

    By the way, you can put {0} to crossed out the item and make it unavailable for selection.

    Thanks

  • Profile Image

    Answered by hdebeer on March 12, 2015 at 11:36 AM

    hi

    I had another reply and there seems to be a problem with the widget itself they have tried to look at the form itself and could not fix the problem

    I am waiting for a reply

    I have tried  your suggestion but to no avail

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on March 12, 2015 at 12:51 PM

    I'm sorry, I didn't notice that you have posted this already. Well, the thread is already forwarded to our developers. If there are updates about that, you should be notified on the same thread.

    http://www.jotform.com/answers/531694-Gift-Registry-Widget-Not-crossing-out-previously-selected-items#1

    Thank you and our apologies!