What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Centrally managing all our company JotForm accounts

    Asked by Matt Margulies  on March 12, 2015 at 11:20 AM

    Hello, 

    First off...love JotForm. Our staff uses this daily. We use Google Forms a lot for simple things, but JotForm is a necessary solution for things Google Forms cannot handle.

    As our Head of Operations, I want to "centrally manage" everyone's account. I'm cool paying for the Professional version ($50/mo) and this should suffice for us for at least a while as we currently only have about 30 users. Note, I've read this post re: transferring sub-accounts http://bit.ly/1AdZjCJ. Ultimately, I want my email to own our company account and all forms. Is the best way to use sub-accounts or is there another suggestion to accomplish this?

    JotForm all company POST professional love
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    JotForm Support

    Answered by Welvin on March 12, 2015 at 12:30 PM

    Hi Matt,

    I would suggest for sub-account. Then you should instruct all sub-users to create the form under the main account instead of their My Forms section. When creating the form under the main account, the recipient will be the main account's email address.  Unfortunately, you cannot have the same email address for multiple accounts.

    Thank you!

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    Answered by Matt  on March 12, 2015 at 12:36 PM

    thanks for the quick reply. What about existing forms? How can these all be transferred to be managed by the main account? Will that happen automatically once all existing accounts are identified as sub accounts of the main?

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    JotForm Support

    Answered by Welvin on March 12, 2015 at 01:10 PM

    No, you will have to manually move the forms from the sub-account to the main account. Please follow the instructions from the given thread in your original post.

    Thanks