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    Linking record of payment to report

    Asked by idhima on March 12, 2015 at 11:26 AM

    I have created a registration form, for my organizations Spring Convention and have made it so people registering for the convention can pay online via PayPal, after they click submit.  Is there a way that I can add record of payment to the Report? I'm not wanting to collect any Credit card information, just record that they've successfully paid.

    Page URL:
    http://form.jotform.us/form/50626563643154

    registration form and credit card proof of payment
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    JotForm Support

    Answered by Charlie on March 12, 2015 at 12:52 PM

    Hi,

    If I am not mistaken, if a user successfully paid and have made a transaction the submission will be directly be available in your submissions grid, to view your submissions you can check this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    Now, if a user did not complete the transaction or did not made a successful payment, the submission will not be put in your submission grid, instead you will see it as "Incomplete Payments", here's how you can view them: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments.

    So basically, when you create a report, it automatically tells you that all the submissions there have successfully paid.

    To learn more about incomplete payments in Paypal, you can check this guide: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.

    If you would love to receive an email notification regarding a completed transaction from Paypal, you can check this guide: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal.

    I hope that helps. Do let us know what you meant by "Report", I assume that would be the list of submissions. 

    Kind regards.

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    Answered by idhima on March 12, 2015 at 05:32 PM

    Thank you so much!  All the information I need is on the submission report, thanks for the quick reply!