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idhimaAsked on March 12, 2015 at 11:26 AM
I have created a registration form, for my organizations Spring Convention and have made it so people registering for the convention can pay online via PayPal, after they click submit. Is there a way that I can add record of payment to the Report? I'm not wanting to collect any Credit card information, just record that they've successfully paid.
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CharlieReplied on March 12, 2015 at 12:52 PM
Hi,
If I am not mistaken, if a user successfully paid and have made a transaction the submission will be directly be available in your submissions grid, to view your submissions you can check this guide: http://www.jotform.com/help/269-How-to-view-Submissions.
Now, if a user did not complete the transaction or did not made a successful payment, the submission will not be put in your submission grid, instead you will see it as "Incomplete Payments", here's how you can view them: http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/.
So basically, when you create a report, it automatically tells you that all the submissions there have successfully paid.
To learn more about incomplete payments in Paypal, you can check this guide: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.
If you would love to receive an email notification regarding a completed transaction from Paypal, you can check this guide: http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal.
I hope that helps. Do let us know what you meant by "Report", I assume that would be the list of submissions.
Kind regards.
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idhimaReplied on March 12, 2015 at 5:32 PM
Thank you so much! All the information I need is on the submission report, thanks for the quick reply!