What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Saving as you go on a jotform

    Asked by pictureberlin on March 12, 2015 at 01:03 PM

    Hi - I have been using jot form for a while and lately this time around my applicants haven't been able to save their forms as they go. This has been frustrating for my applicants and I am not sure how to help them. Is there a particular browser that works better for jot form ? 

    Another problem my applicants have been facing is that they can't go back and change an answer that they have given to a question after they have inputted their answer. Is that another problem you could help me with?


    thanks in advance!

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    JotForm Support

    Answered by Welvin on March 12, 2015 at 02:22 PM


    In that case, you should enable AutoFill in your form or use our Session URL method. Please find the links below:

    Auto-fill: http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    Session URL: http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    Auto-fill will only work on the same browser and computer that the form is filled so if you need to give applicants the option to continue filling up the form using another browser and computer, then you should use our Session URL method.


    Your other problem has been moved into this thread: http://www.jotform.com/answers/532038 and you will be answered here.