What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change my username?

    Asked by laurwils on March 12, 2015 at 02:39 PM
  • Profile Image

    Answered by Ben on March 12, 2015 at 03:58 PM

    It would not be possible for you to change the username yourself, but we can assist you with the change.

    All you would need is to give us 3 usernames that you would like to have in the order of preference and we will look for the first one available and set it up as your new username.

    I would only like to mention that if you are using custom URLs to embed your jotform, they will stop working right after the change is applied.

    The jotforms embedded using direct URL (have the form number / id) in the URL will continue to work during this time.

    What I would suggest is to change all of the ones with custom URLs to direct URLs until the name is changed for you.