What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Remove private threads from "Related Forum Questions" on help pages and replace it with public ones

    Asked by Welvin on March 12, 2015 at 03:07 PM

    I have created this thread in behalf of the user from this thread: https://www.jotform.com/answers/531833. There are forum questions which are private, but visible in the "Related Forum Questions" section into our help pages.

    For example, in this page: https://www.jotform.com/privacy/. You can see the following:




    The user requested to remove these private threads from "Related Forum Questions" on help pages and replace it with public ones. 


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    Answered by HCHawks on March 17, 2015 at 09:34 AM


    It would be helpful if you could please replace the three private posts regarding security with public posts. Can this be done?

    Thank you.

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    JotForm Support

    Answered by Kiran on March 17, 2015 at 11:16 AM

    The issue is already been forwarded to our backend team and added to our Nice to Do list. However, we cannot provide you an ETA at the moment. You'll be posted through the thread once we have any update on the issue.

    Thank you for your patience and understanding.

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    Answered by Boris on March 05, 2016 at 07:12 AM

    We apologize for the inconvenience, HCHawks. A spammer with username ba**** had recently posted on this thread, and you may have received their spam message through your email notifications.

    That user has been banned, please ignore the email you've received of their message. Thank you for your understanding.