What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Request for the ability to auto-delete uploaded files

    Asked by abteilung on March 12, 2015 at 03:24 PM

    Hy, same here as mrpicketts: all files are still stored on jotform - even if they are transmitted to dropbox or deleted in dropbox. There is no possibility to have an auto-delete of submissions on jotform-servers. If you don't delete them manually, they will stay there forever.

    We have a paid plan, so there is no need to limit us in choosing our own storage solution. please fix this - thanks!

    Releated thread: http://www.jotform.com/answers/291490-Auto-delete-submissions-app-seems-not-to-work-Files-are-still-there-?entrymessage=10732640770

    This is a re-post of a comment on Upload to Dropbox with JotForm

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    JotForm Support

    Answered by david on March 12, 2015 at 04:28 PM


    The autodelete submissions app should be able to handle this for you:


    It will automatically delete your submissions from your JotForm account when they are received.

    Let us know if this is not what you were looking for and we will be happy to assist you further.

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    Answered by abteilung on April 09, 2015 at 07:21 AM

    hy david,


    thanks for your answer. but as mentioned in the thread I posted above, the auto delete only works for submissions - not the files. they are still there and remain there until world's end. sorry for being sarcastic but I don't understand why it is made so difficult to delete user submitted files...

    thread: http://www.jotform.com/answers/291490-Auto-delete-submissions-app-seems-not-to-work-Files-are-still-there-?entrymessage=10732640770



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    Answered by raul on April 09, 2015 at 11:25 AM

    I've attached a feature request to this thread so our developers can consider adding the posibility to auto-delete submitted files too.

    Please note that this request shall be evaluated in terms of its feasibility and if it gets approved and implemented you'll be notified here.

    Thank you.