What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form is missing all fields

    Asked by scjenn on March 12, 2015 at 06:37 PM

    I can not get my form to load after hitting edit form

    Started working on a form Helmet Order Form and can not get it to load to continue working on it.

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    JotForm Support

    Answered by Mike on March 12, 2015 at 07:10 PM

    We are sorry for the inconveniences caused.

    I see the form updates in activity logs, but the form is actually blank at the moment. The form fields are currently missing, so there is nothing to load.

    Also, for some reason there are no previous versions of the form in Revision History.

    This is not a common issue. A bug report ticket has been attached to this thread and forwarded to our Development Team. However, we cannot provide any ETA on this.

    I would like to suggest starting a new form. We will let you know if we have any updates from our Development Team.