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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms not working and loading slowly

    Asked by tentenaerials on March 12, 2015 at 07:29 PM

    Hello forms taking ages to load and tick box does nothing capt-ca not loading until refreshed unusable in this state

     

    http://net2tel.uk/shophome.html

    http://wifibill.co.uk/buycards.html

    http://net2tel.uk/numbers.html

     

    taking too long to load

    http://wifibill.co.uk/contact.html

     

    other forms ok

     

    http://11g.co.uk/register.html

     

    please can you help as useless at moment

     

     

     

    Page URL:
    http://net2tel.uk/shophome.html

    forms not working register hello and href
  • Profile Image
    JotForm Support

    Answered by Charlie on March 13, 2015 at 01:58 AM

    Hi,

    It seems that there is a code conflict between your website and the forms.

    I would advise that you embed the form using the iFrame code, you can follow this guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Another is that it seems that you are using an old theme? There are images not loading in your form properly.

     

    I would advise that you check the CSS code inside the Form Designer and replace those URL of the background images with a working one.

    But personally, I would advise that you reset the design you have by following this screenshot:

     

    Then from the "Theme Store" you can select a working theme. Or you could use the Designer to give your form a new style.

    I hope this helps.

    Kind regards.