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tentenaerialsAsked on March 12, 2015 at 7:29 PM
Hello forms taking ages to load and tick box does nothing capt-ca not loading until refreshed unusable in this state
http://net2tel.uk/shophome.html
http://wifibill.co.uk/buycards.html
http://net2tel.uk/numbers.html
taking too long to load
http://wifibill.co.uk/contact.html
other forms ok
http://11g.co.uk/register.html
please can you help as useless at moment
Page URL: http://net2tel.uk/shophome.html -
CharlieReplied on March 13, 2015 at 1:58 AM
Hi,
It seems that there is a code conflict between your website and the forms.
I would advise that you embed the form using the iFrame code, you can follow this guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Another is that it seems that you are using an old theme? There are images not loading in your form properly.
I would advise that you check the CSS code inside the Form Designer and replace those URL of the background images with a working one.
But personally, I would advise that you reset the design you have by following this screenshot:
Then from the "Theme Store" you can select a working theme. Or you could use the Designer to give your form a new style.
I hope this helps.
Kind regards.