What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question about custom Email Address and Mandrill

    Asked by yosama on March 12, 2015 at 07:38 PM

    Good day,

    Persent to report when I'm testing brealizan Trial version, the outgoing mail is in the following format, if successful in this version or deleted there that domain and put my domain.

    @ mail134-2.atl141.mandrillapp.com

  • Profile Image
    JotForm Support

    Answered by Charlie on March 13, 2015 at 02:05 AM


    I'm not sure if I understand your concern.

    If you would like to use custom email address as the Sender Email, you can follow the guides below.

    If you would like to use a custom Sender Email address you can check this guide: http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert 

    If you would like to use Mandrill to send email notifications using your OWN email address you can check this one: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address 

    If you would like to use the existing email field in the form and use Mandrill to send email notifications then you can follow the instructions here: http://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    I hope one of the tutorials would solve your problem. If you need more assistance on this please do let us know.

    Thank you.