What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What will happen when Starter/Free plan reaches limit or quota?

    Asked by A2reliefsociety on March 13, 2015 at 02:25 AM
    Also, We will probably have about 175 people registering for class -- since we have the 'free' program at this time, what will happen?  Will the program just not accept any more or will it delete previous submissions?
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    JotForm Support

    Answered by Charlie on March 13, 2015 at 02:34 AM


    For free plan, you are allowed to receive 100 regular submissions, 10 SSL secure submissions and 10 payments received per month. Please check the details of each subscription plan here: http://www.jotform.com/pricing.

    When you are near your quota or limit, you will receive a notification about it, when you are over your quota or limit all your forms will be disabled, which means no new submissions will be received because the forms are not accessible.

    To continue using it you will need to upgrade to a higher subscription plan, but if you would not like to upgrade you can wait for the form limits to reset back to zero, this happens every 1st day of the next month.

    I hope this helps.

    Kind regards