Installation on premise not successful

  • Profile Image
    Asked on March 13, 2015 at 06:52 AM

    Dear all,

    we´ve set all dependencies for the JotForm on premise installation. 

    The install page opens and we can insert our data. The database tables are written, but in the last step, the installation process deletes index.php in forms directory and we cannot access the site any more.

    ConfigsClass.php is also written with the details, mentioned in the setup process.

    This happens after we see the "Installation compeleted" site.



    Ubuntu 14.04

    PHP 5.5.9

    MySQL 5.5



    Kind regards Jo

  • Profile Image
    Answered on March 13, 2015 at 11:04 AM

    Hi there,

    Are you referring to the licensed version of JotForm? So you have problems installing the software right? Please check our developers forum.

    Thank you.