What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    captcha image not showing for users outside Poland

    Asked by jarosku99 on March 13, 2015 at 07:10 AM

    Hello. I have put the contact formular on polish website. Unfortunately captcha image is loading only for a Polish visitors. This image not appears when visitor's IP is out of Poland. Why?

    Site address: http://larecoleta.pl/rezerwacja.html

    Regards, Jaroslaw Skutkiewicz

    Page URL:
    http://larecoleta.pl/rezerwacja.html

    captcha image site hello polish
  • Profile Image

    Answered by Carina on March 13, 2015 at 10:50 AM

    I tested with an IP from outside Poland and could see the Captcha:

    Is this happening with more than one user? Also do you know which browser they were using and from which country they were accessing the form?

    We'll wait for more details to proceed.