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  • Profile Image

    I would like to separate first name from full name in notifier/auto responder

    Asked by fcgi on March 13, 2015 at 07:14 AM

    As requested I am starting a new thread as this feature is still not working for me.

    I can create the problem like this:

    Create a fresh form using the first template "Contact Form with Blue Envelope Theme"

    Add {name:first} to the notifier email Name: section

    Fill out the form with the name John Doe

    I get an email back with Name: J but I would expect it to be Name: John

    I originally found the method here: http://www.jotform.com/answers/227813-Separate-First-Name-and-Last-Name-on-Email-Notification

    Any ideas how to get this working?

    Page URL:
    http://form.jotformeu.com/form/50713214741345

    name first name full in
  • Profile Image

    Answered by Carina on March 13, 2015 at 11:09 AM

    I checked your form and you are using a regular text-box field. For this to work you need to use a Full Name field instead:

    Then you need to find out your Full Name ID. You can see our guide how to find field's IDs.

    Then you append to the field ID the :first and :last. In this case is fullName9:

    {fullName9:first}

    {fullName9:last}

    You can test and clone the demo form.

    http://form.jotformpro.com/form/50714214675958 

    Let us know if we can assist you further.   

  • Profile Image

    Answered by fcgi on March 13, 2015 at 01:13 PM

    Thank you for pointing me in the right direction!