What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My embedded form is not working and I am mid-launch

    Asked by StarryNightPrograms on March 13, 2015 at 11:27 AM

    This has come up before, and then resolved itself just as mysteriously before, within a a day or so.  But I pay for this service and I am now mid launch where this form is at the end of a sales funnel. 

     

    I pay for this service.  I need this fixed Immediately.  I am at a loss for words...

     

     

    Page URL:
    http://www.starrynightretreat.com/art/earlybird/

    and resolved then Day
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    JotForm Support

    Answered by david on March 13, 2015 at 01:11 PM

    Hi,

    I cloned your form to test it and everything appears to be working properly.  I was able to complete submissions and receive notifications from the form.  May I ask what is not working with your embedded form?

    I did notice you have used used the regular Javascript embed method to embed your form.  There are several other scripts running in your form as well that may be causing a conflict.  A quick thing to try would be to embed your form using the iFrame embed method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that does not work, let us know what trouble you are having with your embedded form and we will be happy to assist you.