What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Client Using Barracuda Spam filter - Cannot get Forms through -

    Asked by soevolvemarketing on March 13, 2015 at 01:19 PM

     Any ideas how to resolve this issue?

    Page URL:
    http://burtonlumber.com/social-media-assistance-opt-in/

    Screenshot
    spam filter
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    JotForm Support Manager

    Answered by Jeanette on March 13, 2015 at 04:01 PM

    You would need to tell your client that she must whitelist our domains and/or IP addresses.

    Please check the list here:

    http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses