What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Quota

    Asked by Gramboner on March 13, 2015 at 03:26 PM

    The form I have on my site is not Secure and my free 100 form submissions reads that I have only used 12

    So whats up?

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    JotForm Support

    Answered by Welvin on March 13, 2015 at 05:41 PM


    Your current SSL count is 12 and Free Accounts can only receive up to 10 SSL submissions per month. That's the reason why you received the quota message. But I see that you have upgraded your account a few hours ago and that resolves the problem. 

    If you require any further assistance, feel free to contact us again.