What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    PDF file sent to DropBox after submission gets a wrong time stamp set in its name

    Asked by elitenetruck on March 13, 2015 at 05:16 PM

    My form uses a time/date field and it displays correctly when I get the form results emailed to me.

    However, I have the DropBox Ingratiation setup and the time stamp on in the PDF name is an hour ahead.  ( I have it set to Prefix with Date)

    Any help / suggestions of what I might change?  My JotForm Settings is set to Chicago time zone which is correct.

    Page URL:

  • Profile Image

    Answered by Ben on March 13, 2015 at 07:03 PM

    Can you please tell us if this is something that happens all of the time for you or if this only started to occur recently / happened only once?

    I have also just cleared your forms cache, so I would like you to let us know if the same happens again.