What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dual Feedback Form is not display on my website

    Asked by wimaxnz on March 13, 2015 at 06:41 PM

    Hello there,

    could you please have look at this form some times its  working some times not.

    http://www.jotform.com//?formID=42996841442868

     

    www.247print.biz   quote request 

     

    kind regards

    Ali

    Page URL:
    www.247print.biz

    feedback form feedback script conflict
  • Profile Image
    JotForm Support

    Answered by jonathan on March 13, 2015 at 09:18 PM

    I was able to view the embedded Feedback Form http://www.jotform.co/form/42996841442868 on your website page.

    But the form is unusable when I tried using it on the website. The collapse fields are non-interactive so there is nothing to do on the form.

     

    Using the form URL http://www.jotform.co/form/42996841442868 work just fine.

     

    There must be a script conflict that is happening because there were 2 Feedback Forms embedded on the page.

    I suggest you test first by removing the other Feedback Form (Order Now) and test only using the Quote Request form. Check if the single form only will work without any conflict.

    Hope this help. Let us know if you need further assistance.

    Thanks.