What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The forms for ticket ordering do not come up.

    Asked by GALAXMUSICPRODUCTIONS on March 14, 2015 at 02:51 AM

    It takes about two minutes until they are loaded. This problem occurred recently after everything worked well for several weeks.

    ticket problem after
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    JotForm Support

    Answered by BJoanna on March 14, 2015 at 04:24 AM

    Can you please provide URL of your website so that we can inspect your code. Maybe you are using script block(source code) for embedding your form on website. We recommend using of iFrame code. You can try to replace source code with iFrame to see if the form will load faster. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    Hope this will help.