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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Can I modify the appearance of the error page?

    Asked by VapeAndMake on March 14, 2015 at 06:31 AM

    Hello,

    I created my first form and after some training, this has worked very well. Thank you for the service.

    The form has a width of 207px. It checks whether an e-mail address already exists in the data. If this is true I get an error page. This page is much too large. Is there a way to change the size, the font and so on?

     

    Thanks in advance

    VapeAndMake

     

     

    JotForm size uploads font
  • Profile Image

    Answered by raul on March 14, 2015 at 02:20 PM

    Unfortunately, it's not possible to customize the appearance of the error pages.

    However, another option you might explore is to use a lightbox form which would also be embedded on your site, but it will be shown using the whole width of the screen and this would make the error message look correctly.

    If you have further questions, please let us know.
    Thank you.