What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is over quota if already pay for the upgrade?

    Asked by itcaribbean on March 14, 2015 at 03:03 PM

    I had a free account now I have upgrade to a pay plan, but even so I got this message "form over quota"

     

    Please help me out!

     

    Regards,

     

    Eric

    Page URL:
    http://form.jotform.us/form/31716279341152

    form over quota upgrade
  • Profile Image
    JotForm Support

    Answered by jonathan on March 14, 2015 at 05:43 PM

    Hi Eric,

    There must be just a delay or you just didn't relogin yet to your account.

    As of this writing, when I checked your JotForm account itcaribbean  

    it was already at PROFESSIONAL plan.

    Please let us know if there is more we can assist you with.

    Thanks.