Why my form is over quota if already pay for the upgrade?

  • itcaribbean
    Asked on March 14, 2015 at 3:03 PM

    I had a free account now I have upgrade to a pay plan, but even so I got this message "form over quota"

     

    Please help me out!

     

    Regards,

     

    Eric

    Page URL: http://form.jotform.us/form/31716279341152
  • jonathan
    Replied on March 14, 2015 at 5:43 PM

    Hi Eric,

    There must be just a delay or you just didn't relogin yet to your account.

    As of this writing, when I checked your JotForm account itcaribbean  

    it was already at PROFESSIONAL plan.

    Please let us know if there is more we can assist you with.

    Thanks.