Why my form is over quota if already pay for the upgrade?

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    itcaribbean
    Asked on March 14, 2015 at 03:03 PM

    I had a free account now I have upgrade to a pay plan, but even so I got this message "form over quota"

     

    Please help me out!

     

    Regards,

     

    Eric

  • Profile Image
    jonathan
    Answered on March 14, 2015 at 05:43 PM

    Hi Eric,

    There must be just a delay or you just didn't relogin yet to your account.

    As of this writing, when I checked your JotForm account itcaribbean  

    it was already at PROFESSIONAL plan.

    Please let us know if there is more we can assist you with.

    Thanks.