- indiegaragesaleAsked on March 14, 2015 at 05:30 PM
My redirects are non functional. Many of them are going to blank pages. These pages are not blank in my form setup.
For example, the last question on the first page is split into two conditionals. "Yes" goes to the next page, and after that, it goes to a blank page. The other option on the first page "no" goes to a blank page.
THIS IS NOT THE FIRST TIME THIS HAS HAPPENED
- JotForm SupportSeanAnswered on March 14, 2015 at 07:44 PM
I tested your form and a cloned version of your form and I was able to replicate your issue. For the last question on the first page, I selected No and I was suppose to jump to the seventh (7th) page in the form, instead I see the blank page - please see below.
I changed the priority for your conditions in a cloned version of my form and that didn't seem to help. I will have this transferred to our development team so that they can do some checks. I am not certain what maybe causing this issue so they will have it checked and addressed accordingly.
Once they have an update on your situation, they will notify you via this thread. Sorry for any inconvenience caused.