How can I find the unread submission without going through the whole database?

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    rockwood
    Asked on October 28, 2011 at 11:54 AM

    I have visually looked at hundreds of submissions because the "My Forms" has one unread submission. I can't find a "closed envelope" icon.

    Help please.  Thank you.

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    mliz
    Answered on October 28, 2011 at 12:26 PM

    This appears to be a glitch where the note for the new submission is stuck. To get rid of this notice try the following: Go to "My Forms" > right click on one of the forms that is showing unread submissions > in the shortcut menu, click "Mark All as Read" (as indicated in the screenshot below).

     

    Let us know if this worked.

    Thanks!

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    rockwood
    Answered on October 28, 2011 at 03:12 PM

    Yes! This worked! Thank you very much.

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    mliz
    Answered on October 28, 2011 at 03:35 PM

    You're welcome glad to be of help, feel free to contact us if you have any questions.

    Have a great day and thanks for using JotForm!