''account almost full'' despite the completed upgrading

  • uhdkgsu
    Asked on March 14, 2015 at 5:52 PM

    Before we had a free account but today We've upgraded our account to monthly premium but we still have no changing in our account settings. we made the payment but there is still a warning for being almost full. How we can solve this issue? Could you please assist? 

    Page URL: http://www.jotform.com/myaccount/
  • raul
    Replied on March 14, 2015 at 8:08 PM

    I see that you've reported this situation here: http://www.jotform.com/answers/533230 and here: http://www.jotform.com/answers/533209 and your account is currently under the Premium plan.

    If you're still unable to see the changes reflected on your side, please try to clear your browser's cache.

    Thank you.