What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my username?

    Asked by rocking_ribbons on March 14, 2015 at 06:24 PM

    I would like to change my username since I changed the name of my business. Can you help me with this?

    change my username name
  • Profile Image

    Answered by raul on March 14, 2015 at 08:18 PM

    Yes, we can change your username upon request.

    Please, provide at least 3 options (in case the preferred one is already in use) and we'll proceed.
    You should also be aware that if you're using custom URLs for your forms, you'll need to update them accordingly once the change is made.

    We'll wait for your response.
    Best Regards.