What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To do that you should go into the Submissions Panel and delete the submission entry that has the files attached to it.
Please note that each removal is permanent and that it completely removes both submitted data and the files associated with them so do make a backup if the data is needed / important as we would not be able to restore it for you.