What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to be emailed when I get a new submission.

    Asked by chuckhayes on March 14, 2015 at 11:25 PM
    I found this in FAQ but I do  not see "Email Alerts" 

    Can you please help me with this, I need to launch soon.

     

    How can I change recipient e-mail address for my form? 

    To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side. 

     

     

     

    new submission recipient email alerts
  • Profile Image

    Answered by Ben on March 15, 2015 at 01:30 AM

    Our interface has slightly changed and we are looking to update all guides once that happens, but seems that FAQ was skipped.

    To do that you will need Email notifier and you can see here how to set one up: Setting Up Email Notifications

    Do let us know if you have any further questions along the way and we would be happy to assist you with them.

  • Profile Image

    Answered by Ben on March 15, 2015 at 01:44 AM

    I would like to let you know that I have updated the FAQ entry that you have seen to include the right steps to take.

    Thank you for letting us know.