My forms got disabled

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    yamen_zaher
    Asked on March 15, 2015 at 02:11 AM

    My form's has been disabled

    Please let me know how to fix this issue.

  • Profile Image
    Ben
    Answered on March 15, 2015 at 03:02 AM

    I took a look at your account and I see 2 jotforms, both with the same issue.

    Please note that if you must use the same language on your jotform as the one that is set for the jotform itself.

    Good thing is that once you make the necessary change on your account, your account will be enabled by our system.

    You can see here why this happened and how to resolve it: Why jotfoms in Arabic and French language get suspended?

    Do let us know however if you have any further questions and we would be happy to assist.

  • Profile Image
    yamen_zaher
    Answered on March 15, 2015 at 04:15 AM

    thanks for your answer : Ben

    ok am edit all sittings as well and hope to reactive my forms again sir

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    Jan
    Answered on March 15, 2015 at 08:35 AM

    Hi there,

    Did you change the form language to English already? I can see the form title is still in Arabic. Please create the form in English language then use the language tool then you can make Arabic language as the default.

    Let us know if you need any help.

    Thank you.