What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal integration: Return to on PayPal shows email instead of URL

    Asked by CBHBremerton on March 15, 2015 at 02:25 AM

    At the top of the PAYPAL window, my email address shows and when the transaction is complete it says return to and it has the email address when it means to have the URL or name of the form. How do I correct this?

    email top PayPal return to
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    Answered by Ben on March 15, 2015 at 03:12 AM

    Could you please tell us what is the jotform where this happens and if the email that is being shown is the one of the person filling out the jotform or of your PayPal account that you have set in your jotform?