What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Logging in issue

    Asked by sextagged on March 15, 2015 at 05:55 AM

    When I log on it don't work, but after I logon if I refresh the page is will open. Why is this not working right

    Wes Roettger

    Username= sextagged

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    JotForm Support

    Answered by Jan on March 15, 2015 at 09:39 AM

    Hi there,

    If I understand you correctly, you are referring to the JotForm web page wherein you're having trouble displaying the page after you log in right?

    May I know what browser are you using? Please clear your browser's cache.

    If the issue is still the same try to use another browser, just to isolate if the issue is within the browser that you are using. For example, you are using Internet Explorer, try Google Chrome or Mozilla Firefox and see if it works there. If it works in the alternate browser then that means the issue is within Internet Explorer.

    How to Login

    Go to www.jotform.com. Click the "Login" button then enter your username and password and hit the "Sign In" button.

    Once you logged in to your account, it should go to the myForms page. 

    Let us know if the issue is still the same. Thank you.