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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    notification to multiple emails not working?

    Asked by PortalMon on October 28, 2011 at 12:55 PM

    I'm trying to have the jotform completion notification email delivered to more than one email address. I've looked here in the Forum, and the directions indicated all that is required is a comma/space between email addresses.

    I've done this, but the notification is still only being delivered to one email.

    Please help!

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    Answered by allanftd on October 28, 2011 at 03:03 PM

    Hi PortalMon,

    Thank you for your message. Please ensure that you have the correct email address stored in the recipient email field of your email notification. I saw one email address that has a typographical error (.coom instead of .com).

    Let us know if you need further assistance. Have fun using JotForm!

    Allan
    JOTFORM SUPPORT

     

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    Answered by debbiejane75 on October 28, 2011 at 03:42 PM

    I am having the same problem, I have double-checked my email addresses. The notification is still only being delivered to one email for my form as well.

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    Answered by fxr on October 28, 2011 at 05:23 PM

    debbiejane75,

     

    if you are having a similar issue, please open a new thread for it. Please, include Form ID, & email address affected. Mark the thread as private. (as your email address will be on it)

     

    Its easier for us to track these type of issues on seperate threads.

     

    Thanks for your understanding.