- SilviaAsked on March 15, 2015 at 04:32 PM
20 people have answered to my form and now everyone else trying to utilize it is getting the message FORM OVER QUOTA. Please can you fix this problem?? I have send the non secure version of my questionar http://form.jotformeu.com/form/50523902977359
I need the form to be active and live so I can get the entries.
If I buy for one month the premium version the answers start again to arrive or I have to do all again?
- JotForm SupportjonathanAnswered on March 15, 2015 at 04:38 PM
I checked your jotform http://www.jotformeu.com/form/50523902977359 and I can see the issue had been resolved already.
There is no Over Quota message on the form anymore. It was because you have already upgraded the subscription.
Please let us know if there is more we can help you with.