What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to fix the Form Over Quota on my JotForm

    Asked by Silvia on March 15, 2015 at 04:32 PM

    20 people have answered to my form and now everyone else trying to utilize it is getting the message FORM OVER QUOTA.  Please can you fix this problem?? I have send the non secure version of my questionar  http://form.jotformeu.com/form/50523902977359 

    I need the form to be active and live so I can get the entries.

    If I buy for one month the premium version the answers start again to arrive or I have to do all again?

    over quota upgrade
  • Profile Image
    JotForm Support

    Answered by jonathan on March 15, 2015 at 04:38 PM

    I checked your jotform http://www.jotformeu.com/form/50523902977359 and I can see the issue had been resolved already.

    There is no Over Quota message on the form anymore. It was because you have already upgraded the subscription.

    Please let us know if there is more we can help you with.

    Thanks.