- bjm12457Asked on March 15, 2015 at 10:42 PM
- JotForm SupportWelvinAnswered on March 16, 2015 at 03:28 AM
You will have to make sure that your notification and autoresponder email configurations are correct. For example, your form notification should be like this:
And your autoresponder email should be like this:
Leaving all the areas in the screenshot empty will cause you not to receive the emails as well as your submitters.
For the details of each section, please check this guide:
I would also suggest checking this guide so you know more about email related problems:
Thank you and I hope that helps!