Form is not showing on the form builder

  • Profile Image
    Sailingaarhus2015
    Asked on March 16, 2015 at 05:59 AM

    Dear Jotform,

    I cannot seem to acces my survey. I can see that it is there but when I click the survey in order to edit nothing pops up. All there is is just a blank screen and the editing tools to the left.

    Hope you can help me.

    Kind regards

    Tine Vinther

    Sailing Aarhus

     

  • Profile Image
    Jan
    Answered on March 16, 2015 at 09:53 AM

    Hello there,

    As I understand, once you click a form on the MyForms page in order to edit it, the form won't show up in the form builder right?

    Please log out from JotForm. Please clear your browser's cache. I will clear your form cache as well. Close and re-open your browser. Please try to log in again and verify if you can edit your form. Here's what you should see once you hit the "Edit" button.

    If it is still the same, please try to check if it would work properly on another browser.

     

    Hope this helps. Let us know if it is still the same.
    Thank you.