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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not showing on the form builder

    Asked by Sailingaarhus2015 on March 16, 2015 at 05:59 AM

    Dear Jotform,

    I cannot seem to acces my survey. I can see that it is there but when I click the survey in order to edit nothing pops up. All there is is just a blank screen and the editing tools to the left.

    Hope you can help me.

    Kind regards

    Tine Vinther

    Sailing Aarhus


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on March 16, 2015 at 09:53 AM

    Hello there,

    As I understand, once you click a form on the MyForms page in order to edit it, the form won't show up in the form builder right?

    Please log out from JotForm. Please clear your browser's cache. I will clear your form cache as well. Close and re-open your browser. Please try to log in again and verify if you can edit your form. Here's what you should see once you hit the "Edit" button.

    If it is still the same, please try to check if it would work properly on another browser.


    Hope this helps. Let us know if it is still the same.
    Thank you.