What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Error: Form disabled

    Asked by bibo1989 on March 16, 2015 at 06:29 AM

    Hi, I was checking my forms and I found out that all the forms have been disabled, when I check the preview it says: form not found, this form has been disabled. even on the website it's not working.

    preview disabled form form disabled
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    Answered by Ben on March 16, 2015 at 09:47 AM

    I apologize for this. Seems that our system mistaken some of your forms for being used for phishing and since you had several of them, disabled your account.

    I have now enabled it and the same forms should not cause you any further trouble as they are now.

    Please do check and let us know if there are any further issues and we would be happy to assist in resolving them as well.