I paid the subscription payment but still receive the warning emails.

  • Profile Image
    robertobefo
    Asked on March 16, 2015 at 07:06 AM

    Hi guys..pls check my account. I did pay my subscription few daus ago but im still receiving money request.

    My mail is robertobefo@gmail.com 

     

    Rregardas

  • Profile Image
    ashwin_d
    Answered on March 16, 2015 at 10:10 AM

    Hello robertobefo,

    Upon checking your account, I can confirm that you have successfully upgraded your account again on march 12, 2015 to premium yearly subscription.

    As you have upgraded your account again and your account is in good shape but you haven't cancelled your old subscription. That is the reason why you are still receiving the warning emails.

    I have taken care of this and cancelled your old subscription. You should not receive the warning emails anymore.

    Thank you!