- robertobefoAsked on March 16, 2015 at 07:06 AM
Hi guys..pls check my account. I did pay my subscription few daus ago but im still receiving money request.
My mail is firstname.lastname@example.org
- JotForm Supportashwin_dAnswered on March 16, 2015 at 10:10 AM
Upon checking your account, I can confirm that you have successfully upgraded your account again on march 12, 2015 to premium yearly subscription.
As you have upgraded your account again and your account is in good shape but you haven't cancelled your old subscription. That is the reason why you are still receiving the warning emails.
I have taken care of this and cancelled your old subscription. You should not receive the warning emails anymore.