What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dismal performance - what's going on?

    Asked by markashton on March 16, 2015 at 11:49 AM

    Hi

    Jotform is terribly slow currently.

    Are you aware of anything going on.

    Thanks

    Regards Mark

     

    JotForm thanks
  • Profile Image
    JotForm Support

    Answered by david on March 16, 2015 at 01:14 PM

    Hi,

    Our major hosting provider suffered a DNS attack this morning at the same time they were doing maintenance.  This resulted in a large amount of lag for most of our users this morning.  The attack has been mitigated and the maintenance finished.  Our site, as far as I can tell, should be back to full functionality.

    If you are still having issues with slowdown, let us know and we will be happy to have another look.