What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want the autoresponder to receive the links to join a webinar that th

    Asked by Arion444 on March 16, 2015 at 11:59 AM

    I want the autoresponder to receive the links to join a webinar that they purchased via the original Form. Is this possible? Can I modify the text field to provide this information so that they receive it after they've paid? Or do I need to accomplish this in some other way. This could also be used for sending a download link for an audio or .PDF file.



    This is a re-post of a comment on Creating a Form Autoresponder

    text field download link pdf file information
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    JotForm Support

    Answered by BDAVID on March 16, 2015 at 01:45 PM

    Yes, it is possible to customize your Form Autoresponder with the tools:

    1) Highlight the text and click the edit/insert link icon.

    2) Enter the URL/link to join the webiner. 

    You can do the same for the other links regarding to download the audio or PDF files. Let us know if you have more questions, we will be glad to assist you.

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    Answered by Arion444 on March 16, 2015 at 02:41 PM

    Just tried the above, but the Hyperlink option was greyed out...couldn't click on it. See screen shot.

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    JotForm Support

    Answered by BDAVID on March 16, 2015 at 04:24 PM

    You need to select the text, please check this .gif example:

    Let us know if you need anything else, we will be glad to assist you.